Privacy Policy

S.C. ROCK TRANS SPEDITION S.R.L. knows the importance of processing personal data and undertakes to protect their confidentiality and security by complying with Regulation 2016/679 (hereinafter GDPR).

Any changes to this privacy policy will be notified by email.

What kind of personal data do we collect?

Personal data means: name, surname and email address.

What is our cookie policy?

SC ROCK TRANS SPEDITION S.R.L. uses cookies that are mandatory for the basic operation of the site. An “internet cookie” (“browser cookie” or “HTTP cookie”, or simply “cookie”) is a small file, consisting of letters and numbers, which is stored on a user’s computer, mobile terminal or other equipment through which the Internet is accessed. Cookies are installed by the request issued by a web server to a browser (e.g. Internet Explorer, Firefox, Chrome).

Cookies once installed have a fixed lifetime, remaining “passive”, do not contain software, viruses or spyware, and will not access information on the hard drive of the user on whose equipment they were installed. The lifetime of cookies may vary depending on the purpose for which it is placed. There are the following categories of cookies that also determine their lifetime:

Session cookies – is a cookie that is automatically deleted when the user closes the browser.

Persistent / fixed cookies – is a cookie that remains stored in the user’s terminal until it reaches a certain expiration date (a few minutes, days or a few years) or until it is deleted by the user at any time through the browser settings.

What kind of cookies do we use?

a) Cookies necessary for the operation of the site
This website uses cookies to save user sessions and for activities strictly necessary for the operation of the website.

b) Analytical cookies
Google Analytics. These cookies enable the measurement and analysis of how users navigate the site. This information allows S.C. ROCK TRANS SPEDITION S.R.L. to constantly improve its services and the experience of website users. For more information, see the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Google tag manager: It is a web analysis service provided by Google. Google Tag Manager is a tool that helps to embed, edit and also delete various tags (tracking codes).

c) Cookies placed by third parties
Certain sections of content on the website may be provided by third parties, i.e. not by [website owner], in which case these cookies are called third-party cookies.

SC ROCK TRANS SPEDITION S.R.L. uses the following cookies placed by third parties:
Facebook Pixel: This is a behavioral remarketing service that analyzes visitors to this website and allows the display of personalized advertisements. Processing Location: USA

How can cookies be turned off?

Disabling and refusing to receive cookies can make the web page owned by S.C. ROCK TRANS SPEDITION S.R.L. difficult to visit, bringing with it limitations of its possibilities of use.

You can configure your browser to reject cookies or to accept cookies from a specific web page. However, refusing or disabling cookies does not mean that you will not receive online advertising – only that it will not be tailored to your preferences and interests, as evidenced by your browsing behavior.

All browsers offer the possibility to change cookie settings. These settings can usually be accessed in the “options” section or in the “preferences” menu of your browser.

For what purpose do we process personal data?

We use your personal information to contact you and keep in touch with you.

Your rights:

a) The right to be informed about how personal data will be used;
b) The right of access to personal data;
c) The right to rectify the data if they are erroneous or incomplete;
d) The right to be deleted or the so-called Right To Be Forgotten to no longer be included; in further communications or processing;
e) The right to restrict data processing beyond simple retention;
f) The right to transfer data to be available to people as they wish to use them on other platforms or in other services;
g) The right to object against the use of data in marketing campaigns;
h) The right not to be subject to a decision based exclusively on automatic processing, including profiling, which produces legal effects concerning the data subject or similarly affects him to a significant extent.

You can exercise these rights, either individually or collectively, very easily, by simply sending a request to our headquarters in Timisoara, Calea Torontalului, no. 69, building B, floor 6, Vox Building, or by e-mail, at dispecerat@rocktrans.ro. The request will be resolved within 15 days of receipt.

Ways you can access, control and correct your personal information

We respect your right to access, modify, request deletion or request restriction of use of personal information, as required by Regulation 2016/679.

You have the right to know what personal information we hold about you. Upon request we may provide a copy of your personal information in a structured format. If your personal information is incorrect or incomplete, you have the right to update it or ask us to update it.

You have the right to object to the processing of your personal information. You can also ask us to delete or restrict how we use your personal information.

We may disclose your personal information to the following parties for the following purposes:

We may disclose your personal information to third parties. This disclosure is necessary to contact you. We try to minimize the amount of personal information we disclose to what is directly relevant and necessary to fulfill the specified purpose. We do not sell, rent or otherwise disclose your personal information to third parties for marketing and advertising purposes without your consent.

Change of ownership

If we undergo a merger or acquisition with/by another company, we may share information in accordance with our privacy standards. If such an event occurs, we will require the new entity to follow this privacy agreement with respect to your personal information. If we intend to use your personal information for other purposes not covered by this privacy policy, you will receive advance notice of the processing of your personal information for the new purposes.

How long do we keep personal information?

We keep personal information for as long as necessary to keep in touch with you.

According to the legal provisions in force we are obliged to keep the relevant information for a minimum period of time for a possible investigation or litigation for law enforcement bodies. After it is no longer necessary to keep your personal information, we will have it deleted in a secure manner. We respect your legal right to request the deletion of your personal information from our system.

How is your personal information protected?

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.

Breach of personal data security

If there is a breach of the security of personal data, the Company will notify A.N.S.P.D.C.P. without undue delay and, if possible, no later than 72 hours from the date on which it became aware of it, except in which case it is unlikely to generate a risk to the rights and freedoms of natural persons.